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Tri-Territorial Health & Social Professionals Conference
Please note: Agenda Subject to Change*
Thursday April 17, 2025 8:45am - 11:45am PDT
Many leading organizations such as Apple, Google, and IBM have adopted a design thinking approach. It is being taught at universities around the world (Harvard, Stanford, UBC, etc.). Applying creativity and innovation is emerging as a standard operation in all types of organizations.

Design Thinking: A Human-Centred Approach to Primary Health Care Improvement will be an interactive workshop designed to enable participants to take solutions and ideas to new heights. During the session, we will examine innovation and design thinking, and provide the opportunity to apply a design thinking methodology to a real-life primary health care challenge.

By attending this workshop, participants will explore a well-defined practice framework that works to identify the issue, define it from the end-user (which includes staff) perspective and integrate creative, and human-centred, approaches to explore and test solutions.
Session Learning Objectives

By attending this session, participants will:
  1. Discover ways design thinking can support change and transformation.
  2. Explore the five-step design thinking process.
  3. Apply the design thinking process to a real-life healthcare challenge.
  4. Foster a more human-centred approach to problems and solutions.
  5. Apply selected design thinking tools and techniques.
Speakers
avatar for Colleen Kennedy

Colleen Kennedy

Colleen has over 20 years’ experience in Healthcare Leadership. Her work focuses on evidence-informed practice for effective change leadership, teamwork and communication, and culture transformation. She is passionate about the power of authentic engagement and design thinking to... Read More →
avatar for Andrew Siu

Andrew Siu

Senior Experience Design Specialist, WorkSafeBC
Andrew’s work focuses on design research and strategy in healthcare, safety, and prevention spaces. He has worked for the BC Patient Safety & Quality Council (now Health Quality BC), the UBC Department of Family Practice, and Emily Carr University of Art & Design’s Health Design... Read More →
Thursday April 17, 2025 8:45am - 11:45am PDT

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