Tri-Territorial Health & Social Professionals Conference

In this groundbreaking keynote, human values expert David Allison will reveal the powerful insights
gleaned from a custom Valuegraphics study conducted across the three territories represented at
the Tri-Territorial Health & Social Conference. Based on hundreds of millions of data points, this
study identifies the shared Power Values that unite the diverse populations of the North.

David will explore how these core values can revolutionize the way health and social services
professionals—nurses, physicians, justice workers, mental health professionals, and more—engage
with the communities they serve. By understanding and aligning with these values, professionals can
deliver care that resonates deeply within the hearts of the people they support.

Drawing on his extensive experience helping some of the world’s most renowned organizations
harness the power of human values, David will provide actionable tools and strategies. These will
enable each attendee to develop values-driven approaches tailored to their unique situations,
ultimately leading to more meaningful connections, better outcomes, and a stronger sense of
community.

Key Takeaways:
1. Discover the Core Power Values: Learn about the fundamental values that unite the
population across the three territories and how they can guide your work in health and social
services.
2. Enhance Engagement and Care: Understand how aligning your services with these shared
values can significantly improve your ability to connect with and serve your community.
3. Practical Tools for Values-Driven Service: Gain practical tools and strategies to integrate a
values-driven approach into your daily professional practices, leading to better outcomes
and more profound, heart-centered care.

In this keynote, David Allison will show that our values are more than just abstract concepts—they
are the key to creating lasting change in health and social services across the North.

Burnout poses a significant threat to healthcare through its detrimental impact on health human resources. Historically, burnout interventions have targeted self-care in healthcare workers. Yet the science is clear that burnout is also influenced by cultural and systemic/organizational factors. This is what we describe as the “burnout burger”, with the individual squeezed between cultural and organizational factors. In this innovative presentation, Dr. Dayna will present the science of burnout and actionable strategies to address the burnout burger. Attendees will gain insight into cutting-edge, evidence-based tips and techniques. These skills can empower individuals, leaders, and workplaces to effectively address burnout and foster the well-being of employees, ensuring the sustainability of healthcare.

Provide a terminology check-in, connect previous and current Canadian government policies and practices to the current state of Indigenous Peoples’ health, summarize key learnings, wise practices, and examples of strategies to decolonize and Indigenize culturally safe and humble substance use care, education, and research.

Health systems increasingly recognize the crucial role of patient collaboration, especially in managing chronic diseases. However, many healthcare providers lack the training to address the psychological aspects of chronic disease management effectively. In this presentation, Dr. Dayna offers science-backed strategies to enhance patient engagement and empower patients to take ownership of their health journey. Drawing from behavioral science and motivational interviewing, she will explore effective communication techniques to integrate patient perspectives into treatment plans for better adherence and outcomes. Finally, she will review the importance of supporting behavior change in healthcare providers themselves, who are being asked to transition from their traditional training as an expert into shared decision-making. Attendees will gain practical, science-based strategies they can use in their daily practice to foster meaningful partnerships with patients.

“I want to provide culturally relevant care to Indigenous peoples – what should I do?”

In this interactive presentation, Dr. Smylie and Elder Alita Sauve will engage the audience in a practical conversation regarding key pathways and pitfalls on the journey to advance Indigenous cultural safety in health services. This will include a discussion of demonstrated tools and strategies at the health-care provider-patient; institutional; and systems levels.

Key Takeaways:

1. The roots of anti-Indigenous racism in health care are non-Indigenous and multi-pronged, requiring multi-pronged, multi-level responses customized to the non-Indigenous sources;
2. Critical, explicitly anti-racist, and quality-assurance focused approaches have been demonstrated to be effective;
3. Anticipate resistance and a bumpy trail forward at all levels;
4. Traditional Indigenous approaches are a powerful guide and protector as we do this work and will be commonly missed, misunderstood and/or distorted in translation.

The Ceremony of Image Making: Piecing Together Meaningful research/clinical Relationships Dr. Lisa Boivin utilizes the Indigenous tradition of image making to reimagine meaningful research/clinical relationships. Lisa will open by sharing her Indigenous experience and perspectives; often asking herself critical questions where she can enhance and improve her practice as a research/clinical educator. In this talk attendees will explore cultural safety through her pedagogical practice. Lisa shares her story of healing through cultural
reclamation in images she has painted, collaged and photo-voiced.

Learning Outcomes - Key takeaways.
1. Attendees will understand how colonialism impacts the health outcomes of Indigenous people andpopulations.
2. Attendees will learn how healing is enhanced by reclamation of culture.
3. Attendees will learn how image-based storytelling honors, personal and collective needs for wellbeing.

Join Dennis Shorty and Jenny, the dynamic duo known as Jennis, for an interactive and uplifting session blending culture, storytelling, and music. Dennis, a Master Carver, singer-songwriter, knowledge keeper, and residential school survivor from the Kaska First Nation, grew up immersed in art and tradition. Jenny, originally from East Germany, embraced Yukon life when she moved to Ross River to support Dennis’s artistic journey. Together, they have built a life of creativity, resilience, and connection. Their workshop invites you to experience healing through drumming, singing, and dance—so bring a drum if you have one and prepare to be inspired.

Souga Sin La!

Many leading organizations such as Apple, Google, and IBM have adopted a design thinking approach. It is being taught at universities around the world (Harvard, Stanford, UBC, etc.). Applying creativity and innovation is emerging as a standard operation in all types of organizations.

Design Thinking: A Human-Centred Approach to Primary Health Care Improvement will be an interactive workshop designed to enable participants to take solutions and ideas to new heights. During the session, we will examine innovation and design thinking, and provide the opportunity to apply a design thinking methodology to a real-life primary health care challenge.

By attending this workshop, participants will explore a well-defined practice framework that works to identify the issue, define it from the end-user (which includes staff) perspective and integrate creative, and human-centred, approaches to explore and test solutions.
Session Learning Objectives

By attending this session, participants will:

1. Discover ways design thinking can support change and transformation.
2. Explore the five-step design thinking process.
3. Apply the design thinking process to a real-life healthcare challenge.
4. Foster a more human-centred approach to problems and solutions.
5. Apply selected design thinking tools and techniques.